You have a new geographic area you want to add to your system. How do you get this done? No worries - we are here to help!
You have two options to send this request to us
Use the in-app chatbot
- Click the Chatbot in the bottom right-hand corner of your system.
- Select the Submit a Support Ticket option.
- Follow the prompts and tell us you would like to Request a New Geo.
- Make sure to provide the city(s) and state(s) you are wanting to add!
Send us an email
- Send an email to support@balancedcomp.com.
- Title your email “Request a New Geo.”
- Make sure to provide the city(s) and state(s) you are wanting to add!