Resetting a forgotten password

Step 1

Click Help! I forgot my password on the login page

 

Step 2

Enter your email address and click Reset my password

 

This step is time sensitive

You have 2 hours to check your email after completing this step.

Step 3

Check your email and follow the link we've sent. This will take you back to our site, where you will:

  • enter your new password
  • confirm your new password
  • click Update my password

 

Step 4

Log in with your email address and new password!