If you've ever activated a user and wondered what happens afterward, this article is for you!
- Only company Administrators can access BalancedComp.
- Only company Administrators can activate a User.
- Learn how to Activate Users here.
Account Activation Email
Once you activate a User, that employee will receive an email stating that a new account has been created in BalancedComp.
That email will provide them with the following information:
- Their username
- A temporary password
- A URL to activate their account
While there is no defined time limit for the employee to activate the account, prompt account activation is encouraged since employees cannot access their plans until their account is active.